Write a Positive Review on TripAdvisor
Write a Positive Review on TripAdvisor
At The Marshall House, we're especially thankful for guests who take the time to post an "Excellent" review of us on TripAdvisor.
If you have stayed with us before, please help The Marshall House in it's goal to become #1 on TripAdvisor by giving us the top rating possible! We invite you to tell others what you liked best, what you'll remember most, and how you plan on visiting us again!
A Brief Survey from Us...After Your Next StayAt the Marshall House, we appreciate guest feedback of any kind. In fact, after your next stay, you'll receive a electronic survey from us. Your comments and suggestions are taken very seriously by our management. So, thank you in advance for taking the time to complete our survey.
Recent Comments from our Guests
"We did not realize it before hand but this charming hotel is on the walking Ghost Tour! Unfortunately we saw no ghosts so can neither confirm or deny the story. However, if I were a ghost, I certainly would love residing in the warm, charming historical rooms. Rooms were spacious, clean, comfortable and beautifully decorated. Service was warm and welcoming from the doorman to reception to manager on down. Plenty of helpful advice was offered and the wine reception each afternoon was a welcome break from touring this beautiful city. Breakfast buffet was good and we enjoyed the addition of a hot entree each morning. Location was perfect for walking down to the river or the many historical squares, shops and restaurants in the area." --October 25, 2013
"We stayed here this week for the 9-10th time, which is summarized by annual vacation trips not work related. Marshall house remains a very good choice for a person/couple that like to walk and leave the car parked.It is in the center of Savannah's clothing shops, restaurants, and "Pubs." The staff is great and ready to help "point you in the right direction." They are knowledgeable and very friendly, tough to find in today's society!" --October 23, 2013
"We have been to savannah many times and stayed at different places, some ok some not so ok. We have finally found the best place to stay every time we go there. From the start Jackie took my reservation and I felt as though she was a friend. She gave me all the details that I needed and made me look forward to meeting her. Upon arrival the desk clerks found her for me and she rushed to introduce herself. She went so far beyond just an employee. What a lady. but I can honestly say all of the employees were so gracious and hospitable. We had a wonderful stay, the room was beautiful and extremely clean. The breakfasts were fresh, wholesome and delicious. The wine and cheese gatherings were so nice and all the guests were such friendly people. Also the room was so quiet at night, I never heard one noise, which is unheard of in a hotel. Thank you Marshall House, I will never stay elsewhere again." --October 4, 2013
"On the way home from a road trip to Florida, we decided to take a quick look at Savannah. We chose this historic hotel because of its location and good reviews. From the welcoming valet service to the helpful concierge to the charming room - high ceilings, original wood plank flooring, comfortable bed with quality linens - we were delighted. Monday through Thursday the hotel provides complimentary wine and cheese in their lounge area - it was a nice chance to relax and talk with other guests. The best piece of advice we got was from the concierge, who could not get us a table at the Olde Pink House until 9:45 pm. Instead he suggested that we try their basement piano bar -- same menu served on first come first served basis. It was the highlight of our trip." --October 3, 2013
"It was everything I expected and more. Good location to everything. Savannah has so many choices of restaurants, tours and historical markers. Thanks to the staff for their guidance on which tours to take. They were so helpful with the arrangements. Also it was so great to have our car parked and do all the walking, no parking problems. We found it to be beautiful, very clean, comfortable bed, great room and excellent staff. We were on the third floor and very quiet." September 3, 2013
"I am so glad my husband and I spent our first trip to Savannah at the Marshall House. The room was beyond expectation with every amenity and comfort. The breakfast was delicious and served in a lovely setting. The location was central and very convenient. The service was above and beyond anything I have ever enjoyed. All of the staff were more than accommodating. Haley, we thank you for all your personal service and being a big part of why we now are in love with Savannah!" --August 27, 2013
"My family and I stayed here over the weekend before heading to Hilton Head. The Marshall House is a true gem. Clean, classy and the beds are awesome. Service is exceptional. Breakfast is good. Free wine and cheese included. Hotel has a lot of charm and character. It pleased both my picky husband, our 3 y/o daughter and my very selective mother. Delightful bed and breakfast style hotel. If we are ever in Savannah, we will stay here again!" --August 12, 2013
"We stayed in one of the small rooms with a king size bed. It was lovely. The claw foot tub was a real treat. It's hard to find places in Savannah to stay with an infant aside from the regular chains, but this place welcomed us. Free breakfast, a lovely wine and cheese reception in the evening, and in the heart of downtown historic Savannah. We wanted to stay a second night but they were full. We needed up spending the next night at their sister inn, The East Bay Inn, and it was just as pleasing! You can't go wrong with either of these places." --July 15, 2013
"The Marshall House lived up to our expectations. We had a Veranda room, which gave us access to the porch overlooking Broughton Street where we watched the fire works on the 4th of July, and had our tea and watched the city wake up every morning. The staff was exceptional and helped us find the best restaurants in town. The Marshall House is a great value, right in the middle of all the excitement and beauty of Savannah. We will return again and again!" --July 12, 2013
"We have stayed several times at the Marshall House and have never had a bad experience. The rooms are beautiful and comfortable as is the entire hotel. The breakfast is absolutely delicious and probably the best we have had as "complimentary". The staff is always very eager to assist and very accommodating. Our two boys love this hotel, especially the grand staircase. I love it that they have pink lemonade for the kids (and non drinkers) at the wine and cheese reception. The boys also love the checkers game tables! You will not be disappointed with the Marshall House!" --June 26, 2013