Ask us anything! Our frequently asked questions give you quick answers to common queries. If you don't see what you're looking for, feel free to contact us via phone or email, and we're at your service, so your stay can be everything you expect and more.
You will always find the best available rate at The Marshall House by booking direct or calling the property. Simply book online here on The Marshall House's website, or book by calling the property directly at 912-644-7896.
Advance Purchase Rates offer you a discount on the Best Available Rate when you book in advance. The rate starts at 10% off the Best Available Rate, must be paid in advance, cannot be cancelled or refunded. It's not always available, so it helps to book your stay early to take advantage of this discount.
Seasonal Rates may also be offered online, as well as Last Minute Rates. These are not guaranteed to be available at all times, and are only available if you call or book online at our website(s).
Yes, The Marshall House offers complimentary WiFi to our guests.
While The Marshall House is not pet-friendly; our sister properties, Olde Harbour Inn & East Bay Inn, have great pet-friendly rooms. Both are within an easy walking distance to The Marshall House's Broughton Street location, and they even have dog treats and a little gift for your pup!
If you book directly with The Marshall House, you will be on a priority list for early check-in. An early check-in is not guaranteed, but you'll be put at the top of the list. If your room is not ready when you arrive, we are happy to store your luggage and valet your vehicle.
Yes, The Marshall House has accessible rooms for our guests.
Check-in: 4 pm & Check-out: 11 am
The minimum age requirement is 21 years old.
Nope! But, you can smoke 10+ feet outside the door. That's the Savannah rule.
Children are very, very welcome here at The Marshall House. Plus, the little ones under age 13 stay free. Two other child-friendly Savannah hotels are Olde Harbour Inn and East Bay Inn.
For guests needing a crib for the room, we recommend Baby's Away and Baby Quip. Rollaways are not provided.
The Marshall House, built in 1851, is one of Savannah’s most popular historic buildings. With original features like authentic wood floors, vintage doors, and exposed brick walls, it offers guests a genuine glimpse into the city's past—while offering all the comforts of a modern hotel. More than just a place to stay, The Marshall House is a landmark in its own right. Visitors often stop in just to admire the building, take a photo, or ask questions about the rumored haunts. Whether you're on a ghost tour or a history walk, chances are The Marshall House will be part of the narrative. It’s not just in Savannah’s history—it is Savannah history.
Some think so! The Marshall House is often mentioned in lists of Savannah’s most haunted hotels. Guests sometimes report mysterious sounds or sights, and we embrace this unique part of our history with good fun and open curiosity. Guests often share stories on social media and review sites, and many request rooms best loved by paranormal investigators.
Yes. We’re located right in the heart of Savannah’s Historic District, on Broughton Street. From the hotel, you can walk to River Street, beautiful squares, restaurants, shops, and major attractions in just minutes.
Absolutely. Our front desk team is happy to help you arrange trolley tours, walking tours, ghost tours, dinner reservations, and more. We’re happy to help you make the most of your time in Savannah.
We offer complimentary wine receptions every evening, and once a week a local historian give a talk about the building’s Civil War-era history. Be sure to check with the front desk for current schedules and recommendations for historical walking tours that include the hotel.
Your stay includes complimentary Wi-Fi, a daily breakfast, bottled water, concierge services, and access to our evening wine reception with a variety of complementary entertainment events scheduled.
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The Marshall House offers valet parking for $43 per day. Guests who book directly with The Marshall House (on our website or via the phone) can purchase the Valet Parking Package and save $5 per night on parking. This discount is not available when reservations are made through 3rd party travel websites like Expedia, Booking.com, and other similar sites.
You'll save $5 per day on valet parking if you book the Valet Parking Package here on our website.
We do not offer a shuttle service, but we're happy to help you get one. The airport is 15.4 miles from downtown Savannah. A taxi ride to the airport generally costs $28 for the first person; $5 for each additional person. Uber and Lyft are also available for less.
The Marshall House faces Broughton Street at the corner of Broughton and Drayton Streets.
Yes. Valet parking is available for a nightly fee. Simply pull up to the hotel’s entrance on Broughton Street, and our staff will take care of the rest. If you know you'd like to valet your car at the time of booking, just select our Valet Parking Package to save $5 per night.
While we do not currently offer on-site EV charging stations, there are two city garages nearby with free 3-hour charging for electric vehicles. There are 2 (two) universal charging stations and 2 (two) Tesla charging stations with four reserved electric vehicle parking spaces in both the Bryan Street Parking Garage (directly behind The Marshall House) and in the State Street Parking Garage, a 3-minute walk, one block away from the hotel. Our team will be happy to direct you to these and other nearby EV charging locations.
The Marshall House is approximately 20 minutes by car from Savannah/Hilton Head International Airport (about 12 miles). Taxis, rideshare, and shuttle services are available.
Yes, metered street parking is available throughout downtown Savannah. However, we recommend valet service for convenience and guaranteed parking, especially on weekends and holidays.
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Breakfast is available at 45 Bistro from 7-10 am. Cost for breakfast for two guests is included in our $40+tax amenity fee, and children under age 13 eat free. Additional breakfasts are $15.95 each.
Wine is served in the Library from 5-6:30 pm. There's also nightly entertainment, including a history talk, trivia game, and live music starting at 5:30 pm.
Yes. 45 Bistro is our acclaimed on-site restaurant, located just off the lobby. It serves dinner Tuesday through Saturday and offers a cozy yet upscale atmosphere, perfect for a memorable night out.
At this time, The Marshall House does not offer in-room dining or room service. However, our front desk can assist with takeout and delivery options from local restaurants.
Yes. We aim to offer a variety of breakfast options, including fresh fruit, oatmeal, and select vegetarian or gluten-free items. If you have specific dietary needs, please let our staff know ahead of time so we can accommodate you.
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Cancellations must be made 72 hours in advance for most flexible cancel rates. If you booked a pre-pay rate, that reservation may not be canceled. There are special cancellation policies for holidays and special events.
The Marshall House does charge a $40+tax amenity fee. Included in the fee are two breakfasts at 45 Bistro ($20 for non-guests); wine reception nightly, professional concierge services, enhanced WiFi throughout the hotel, and more.
Yes, the State of Georgia requires a $5 per room, per night fee. The City of Savannah charges a $1 per room, per night fee. The Marshall House charges a $40+tax amenities fee, which includes breakfast for two, a wine reception, unlimited WiFi access, and more.
Cancellations must be received by Feb 1 for the St. Patrick's Day Celebration (March 15-17). A valid credit card number is taken at the time of booking with the full, non-refundable deposit due on February 2nd.
We do our best to honor requests for specific room types or views (such as rooms with balcony access to Broughton Street). While we can’t guarantee individual room numbers, we encourage you to call directly for special requests.
Yes! The Marshall House is a favorite for wedding parties, small groups, and reunions. We offer group blocks and special rates for events. Contact our sales team for more details and availability.
We do! Gift certificates make a wonderful present for birthdays, anniversaries, or holidays. They can be purchased online or by calling our reservations team.
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You’re steps away from Savannah’s top attractions! Take a ghost tour, hop on a trolley, visit museums, or simply wander the cobblestone streets and shady squares. Enjoy boutiques, art galleries, and some of the city’s best dining right outside our doors.
River Street is just a 5-minute walk from The Marshall House. Head down Abercorn Street, and you’ll find yourself by the river’s edge in no time.
Yes! Forsyth Park is a pleasant 15–20 minute walk through Savannah’s Historic District. Along the way, you’ll pass through some of the city’s most beautiful squares and see a number of stunning historic homes.
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With The Marshall House’s Best Rate Guarantee, you can be confident that you’re receiving the best rate available on the internet when you book directly with us at www.marshallhouse.com or www.historicinnsofsavannah.com. If you find a lower rate on another site for the same room, either before booking, or within 24-hours of booking with us, we’ll match that rate. Just call us at 1-800-589-6304. Our Guest Services staff will verify the price with you on the phone, and will give you the lower rate for your stay.
THE FINE PRINT
* Properties and websites covered by this agreement include: The Marshall House (www.marshallhouse.com) and Historic Inns of Savannah (www.historicinnsofsavannah.com) The lower rate must be publicly available and immediately bookable. It must be for a room-only rate for the same hotel, same type of room, same number of guests, same dates of stay and same length of stay. Our Guest Services staff must be able to see and verify the lower price with you on the phone in order to match the lower rate.
Hotel Rates do Change: Because hotel rates do change, we are only able to honor a lower rate within 24 hours of your booking. After 24 hours, rates cannot be adjusted.
This guarantee does not apply to:
This Guarantee applies only to the room rate. It does not apply to taxes, tariffs or fees imposed by a governmental authority (e.g., federal, state or local) or any gratuities, guest incidental charges, food and beverage charges, resort fees, and any other fees or charges that you may incur during your stay. Other restrictions may apply. This guarantee is subject to change or revocation at anytime.
