Savannah Hotel Reviews for The Marshal House

What Guests are Saying About The Marshall House

Savannah Hotel Reviews

“Loved The Marshall House”

Rating: 5 out of 5 stars

What a charming, unique, wonderful place. If you're staying in Savannah do yourself a favor and book at Marshall House. This hotel is truly a treasure.

My room had a comfy bed, good towels and was spotlessly clean. The location is very good.The "Library" reception area is beautiful and one night we heard a local historian and the next night a very engaging harpist.

Breakfast was delicious, with a great variety for all tastes, But by far the best thing about The Marshall House is the staff, They take customer care to a new level.  A special shout out to Carlton! Loved him 

Reviewed by FromMaine_13 on March 2018 via Tripadvisor

“The Marshall House is a Treasure”

Rating: 5 out of 5 stars

Savannah continues to entrance me and now I can add The Marshall House to my list of Reasons to Love The City. Beyond the prime location, reasonable price (less than a chain), beautiful rooms, and wonderful amenities (love the included wine & cheese reception with entertainment e.g. harpist and historians), the staff is absolutely delightful. From the reception desk and car valets to housekeeping and other support personnel, they are helpful, warm, funny, quirky, professional, and pure southern-treasure. A brief hip-shaking dance on the street with a charmingly suave doorman named Carleton - well, it just doesn't get much better (or more pure joyous Savannah) than that, does it? My gratitude and standing ovation to all. 
Reviewed by Wisteria733 on March 2018 via Tripadvisor

"Loved this Hotel!"

Rating: 5 out of 5 stars

I absolutely loved this hotel. Every member of the staff was super friendly and helpful. The hotel was perfect. I love how the hotel kept the 1800 look yet it didnt feel run down. The wooden floors, the library everything was classically perfect. I cant wait to stay there again! And huge plus it was in the perfect location. We were able to walk everywhere. Close to riverwalk, coffee shops and more 
Reviewed by J. Marie on March 2018 via Facebook

“Location, friendly staff, great bed, perfect”

Rating: 5 out of 5 stars

This charming historic hotel is located just a short walk from all the attractions, restaurants, shopping, tours of the historic district. You park your car and forget it, everything is close at hand. (By the way you can still get to your car, just around the corner, to get other items, store purchases etc. Very convenient.) Make sure you take advantage of one of the history lessons/wine and cheese evenings. The wine is good and what you will learn about the history of the hotel is very interesting. It will make the creaky, uneven floors, claw foot bathtubs, and art on the walls all make perfect sense. This is an old place steeped in history. The next best feature is the friendly staff. Everyone goes out of their way to be friendly and helpful. I think the doormen were going to actually miss us by the way they seemed sad when we asked for our car to be brought around. The breakfast is delicious. The quiche made from an old recipe alone would make you want to come back. But add the delicious coffee, fresh fruit, biscuits and other items served by overly friendly staff made our breakfast delightful each day. The concierge can book all of your historical tours etc. You can feel safe walking to and from this hotel. It is located in a friendly, safe, busy part of the historic district but it was not noisy at night and we faced the street. You can walk to so many great places for dinner or there is a very nice looking restaurant adjoining the hotel. We got a great sleep every night, our king size bed was very comfy. Strong recommendation from us. We would love to return
Reviewed by Badforever on March 2018 via Tripadvisor

First time to Savannah

Rating: 5 out of 5 stars

“First time to Savannah” The Marshall House did not disappoint. Lovely hotel in a perfect location. The staff were most accommodating. Our valet, Xavier was a perfect first impression of the hotel. The front desk were welcoming and kind. The room and bath were well appointed. As an early riser it was lovely to find fantastic coffee awaiting in the lobby. Ms. Lisa was very kind to congratulate us on our 25th anniversary and the charming Mr. Carlton is definitely as asset to The Marshall House. Hugh, the manager, was most helpful in assisting us in finding accommodations for our next stop. We look forward to a return visit to explore Savannah further and will most assuredly be staying at The Marshall House. 
Reviewed by mommafife on March 2018 via Tripadvisor

Birthday Surprise!

Rating: 5 out of 5 stars

I took my wife to stay at the hotel for her birthday, and we both loved every detail. I put a note on the reservation that it was her bday, and we walked into the room with champagne on ice, balloons and a personally signed card from the staff. They never informed me, so it was a welcomed surprise for me too!
The rooms are beautiful and quaint, beds very comfortable, staff is more than helpful and friendly. Wine and cheese happy hours are an added touch that I never would have expected, for free at that. They had a superb harpist one evening and the GM gave a Marshall House history lesson the next night. 
I know for a fact that we will return to this hotel. They make you feel very welcome as if you’re family.
Reviewed by Matt S. on March 2018 via Tripadvisor

“Warm welcome!”

Rating: 5 out of 5 stars

We stayed at the Marshall House in mid February, 2018. We loved it immediately. We were warmly greeted by Bernard and Nick from Bell Services, who set the stage for the hopsitality we were to receive from this hotel. They were so welcoming as they loaded our bags onto the cart and brought us to the front desk, then took our luggage upstairs. I wish I remembered the names of the two young ladies that registered us, but we were a bit flustered since we had a slight problem with my credit card, which they patiently waited for me to call the company and get settled. They, too, were very nice and so helpful with dining suggestions. The hotel is in walking distance to almost anything you would want or need. Each time we headed out through the lobby, there was someone there to greet us and ask if we needed anything. There was a wine and cheese reception in the parlor area both nights that we were there. The first night they had a harpist and a violinist to entertain us. The second night the hotel manager spoke proudly about the history of the hotel. He stayed after his talk and answered questions and mingled. Our room was comfortable and very clean. It's a very old historic hotel, which is what we liked. It is not ultramodern so dont expect that. Our room was not huge, but big enough. We had a room facing the street, but were not disturbed by any traffic noise. We had breakfast in the lovely courtyard/atrium the next morning. Again, the staff was very efficient and friendly. When we left, we were escorted out by Bernard and Carlton, who were both so great to us. Nick worked evenings, but said goodbe to us the night before. We loved Savannah and would definately stay at the Marshall House again. The location, atmosphere and, especially, the price were perfect for us. 
Reviewed by Irun3 on March 2018 via Tripadvisor

Guest Reviews 5 out of 5 based on 1000 reviews